09Higher Education
Higher Education Program Management
Stood up a new academic program from concept to first cohort in one academic year.
Role
Program Manager
Duration
11 months
Sector
Higher Education
The Problem
A new interdisciplinary program had executive backing but no operating model, no governance, and competing assumptions across the schools involved.
Approach & Methodology
- 01Built a charter that named owners, decision rights, and success metrics
- 02Coordinated curriculum, recruitment, advising, and IT enablement workstreams
- 03Designed a recruitment funnel and student onboarding experience
- 04Set up first-year evaluation KPIs and a feedback loop with students and faculty
Stakeholders
- ✦Deans and program faculty
- ✦Admissions and student affairs
- ✦IT and registrar
- ✦Prospective students and advisors
Risks Managed
- !Curriculum approval timing slipping past recruitment cycle
- !Cross-school governance ambiguity
Measurable Outcomes
On target
First cohort enrolled
4.5 / 5
Student satisfaction (Y1)
100%
Faculty participation
Tools & Systems
MS ProjectSmartSheetSlatePowerBI